Developer Business Lab sells digital products, including downloadable guides, workbooks, systems, and bundles. We want you to be confident in your purchase, so eligible purchases are covered by our 14-Day Satisfaction Guarantee.
14-Day Satisfaction Guarantee
If you purchase a Developer Business Lab product and, after reviewing it, decide it isn't useful for your business, you may request a refund within 14 days of purchase.
When requesting a refund, please tell us why the product didn't meet your needs. Your feedback helps us improve our products. You do not need to demonstrate that the product was defective or that its description was inaccurate to request a refund.
Approved refunds will be returned to the original payment method.
Fair-Use Policy
Our refund policy is intended to give customers a reasonable opportunity to evaluate their purchase without assuming unnecessary risk. It is not intended to provide free access to our products.
We reserve the right to decline a refund request where there is evidence of abuse or misuse of the policy, including repeated purchases and refund requests, fraudulent activity, or other patterns reasonably indicating that the refund policy is being used to obtain our products without paying for them.
This does not affect any refund or other rights you may have under applicable law.
Defective, Incomplete, or Inaccessible Files
If a file is corrupted, incomplete, defective, or you have trouble accessing your purchase, submit a request through the Developer Business Lab Support Center. We will make reasonable efforts to provide a working copy or restore access.
If we cannot provide the purchased product or restore reasonable access to it, we will provide an appropriate refund.
Duplicate Purchases
If you accidentally purchase the same product more than once, submit a request through the Developer Business Lab Support Center. We will refund the duplicate purchase when we can verify the duplicate transaction.
Duplicate-purchase refunds are not subject to the 14-day satisfaction period.
Bundles
The 14-Day Satisfaction Guarantee applies to eligible bundle purchases.
Bundles are sold as a single product package. A refund request therefore applies to the bundle as a whole. Individual products contained within a purchased bundle cannot be returned separately for a partial refund.
Educational Products and Results
Developer Business Lab products are educational and implementation resources designed to help independent developers build better business systems.
Purchasing or using a product does not guarantee clients, sales, revenue, profitability, business growth, or any other particular result. Outcomes depend on many factors outside our control, including how the material is implemented, the customer's market, offer, experience, effort, and business circumstances.
The absence of a particular business result does not, by itself, mean that a product is defective or that any specific outcome was promised.
How to Request a Refund
Submit your refund request within 14 days of purchase through the Developer Business Lab Support Center and choose Refund request as the support category.
Please include the email address used for the purchase, your order number if available, the product or bundle purchased, and a brief explanation of why you are requesting a refund.
Approved refunds will be returned to the original payment method. The time required for the refund to appear after it has been processed may depend on your payment provider.
Nothing in this Refund Policy limits any rights or remedies that cannot legally be limited under applicable consumer-protection law.